Know which members are about to leave — before they do.
Yayem gives private clubs and membership communities the behavioral intelligence to predict churn, optimize events, and grow MRR — without spreadsheets or guesswork.
Sarah Chen
Churn Risk: 67 (High)Your member data is telling you something. Yayem translates.
Your CRM
Sarah Chen
Yayem Intelligence
Sarah Chen
Churn Risk Score
Risk Factors
Recommended Action
→ Personal outreach within 48 hours
Every member generates behavioral signals. Yayem connects the dots — booking patterns, venue preferences, attendance streaks, cancellation rates — into actionable intelligence.
How It Works
From raw activity to retention strategy
Behavioral Profiling
We analyze 23 behavioral dimensions per member — from check-in cadence to booking lead time to venue diversity. Each member gets a dynamic engagement profile that updates in real-time.
Predictive Risk Scoring
Our churn model weighs engagement decay, payment signals, renewal timing, and activity gaps. Risk scores (0-100) surface at-risk members with specific recommended actions — not generic alerts.
Operational Intelligence
Know which days fill, which venues underperform, and which event types drive retention. Schedule smarter, not harder.
Built for membership operators
Not generic CRM features. Purpose-built capabilities for communities that care about retention.
Retain Members
- Churn risk scoring with automated recommendations
- Engagement health tracking (healthy → at-risk → dormant)
- Member influence and referral network mapping
- Behavioral decay alerts before renewal windows
Grow Revenue
- MRR tracking with point-in-time queries
- LTV and ARPU analytics by cohort
- Booking funnel conversion tracking
- Revenue leakage identification
Optimize Operations
- Optimal scheduling (best days, times, venues)
- Venue utilization comparisons
- Event performance benchmarking
- Staff accounts with granular permissions
Understand Everything
- Natural language queries ("Show me at-risk members in London")
- Custom dashboards and reporting
- Anomaly detection and automated alerts
- Export everything to CSV
Why not just use spreadsheets or a generic CRM?
You could. But here's what you'd be missing.
| Capability | Spreadsheets | Generic CRM | Yayem |
|---|---|---|---|
| Churn prediction | Manual guesswork | Basic lead scoring | Purpose-built for memberships |
| Member behavioral profiles | You build it | Limited | 23 dimensions, auto-updated |
| Event optimization | Tribal knowledge | None | Data-driven recommendations |
| MRR tracking | Formula errors | Requires Stripe | Built-in, real-time |
| Natural language queries | — | — | ✓ Yes |
| Time to value | Months | Weeks | Days |
"We identified 23 at-risk members before their renewal window. We saved 19 of them. That's $47,000 in annual revenue we would have lost."
— Head of Member Engagement, Private Members' Club
Pricing
Simple pricing. No per-seat fees.
We grow when you grow.
Yayem Pro
For communities ready to get serious about retention
Everything you need to understand and retain your members.
$XXX/month
+ platform fees
- Up to [X] active members
- Churn risk scoring
- Behavioral member profiles
- Event and booking analytics
- Multi-venue check-ins
- Staff accounts
- Mobile + web apps
Yayem Enterprise
For hospitality groups and iconic clubs
Full power, custom fit, white-glove service.
Custom
Let's talk
- Everything in Pro, plus:
- Unlimited members
- Natural language AI queries
- Advanced segmentation
- Dedicated onboarding
- API access
- Custom integrations
- Priority support
Book a Demo
See your own member data in action
In 30 minutes, we'll show you what your current engagement data reveals — including members you might be about to lose.
- Tell us about your community
- Get a live demo of our features
- See real churn predictions on sample data
"Yayem is the first tool I open in the morning and the last one I close at night."